Empowering knowledge,
to give your team and customers,
the power to know the unknowns

Flaps.io, the SaaS AI knowledge integration platform, is the fastest path for your team and customer support department, to get an answer from a complex question.

 

“The future of  any e-commerce is about customer loyalty, and loyalty begins with customer support.”

How can Flaps.io transform your customer support?

Better customer service and team productivity

Flaps.io automatically connects and classifies an organisation’s knowledge base, contained on a wide variety of document types (e.g. docs, pdfs, images, chats) and is able to quickly respond to a user’s request for information on a specific topic, by reinventing how the information is found.

Increase your customer satisfaction index

Boost your NPS index thanks to Flaps.io AI. Let you customers find curated solutions to their questions and problems, with almost no efforts at your end.

Real team knowledge sharing

Improve your team efficiency by providing new insights and recommendations based on relevant and curated knowledge, even if it comes from outside company sources.
Let your team discover the power of connecting knowledge and see how this can change your company culture.

IT department not needed

Flaps.io seamlessly integrates with leading customer service  and productivity tools. There is no need from IT departments to be in charged in Flaps.io adoption process. 

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fall in love with our features

Fast adoption & onboarding

Compared to other platforms, start getting amazing results with Flaps.io is fast and does not require a lot of data. Get real value form Flaps.io AI in no time.

Security

Keep your information public or private. Just for internal use or open for your customers. Data in Flaps.io is secured and encrypted with the highest encryption protocols.

No expensive syncing process

APIs connections are usually a nightmare. Flaps.io only gets the information you consider as relevant.

Smart graph

See how knowledge is connected to other knowledge in a visual way. See it’s common points and discover new insights and recommendations on your own knowledge.

Incremental artificial intelligence

Flaps.io’s artificial intelligence algorithms keep learning with new incoming knowledge. Information it is not static so neither our algorithms are.

No document duplications

Flaps.io detects and removes duplicated files. Our advanced techniques to optimize the platform will help you not to duplicate efforts.

Awards and recognitions:

Selected to join Google Cloud for Startups program

Selected to join Telefonica Open Future

Winner of PC Componentes Startup Booster

PC Componentes Startup Booster Flaps.io